Excellent customer service is critical for any business, but challenges arise when dealing with customer complaints over the internet. Take the following suggestions into consideration when responding to a customer complaint via email, social media or other online...
If you received a big tax refund or owed a lot of money to the IRS for 2015 taxes it may be time to update your Form W-4 with your employer. Form W-4 is the Employee’s Withholding Allowance Certificate which tells your employer how to calculate your federal income...
If you are a business owner the majority of your day is likely spent monitoring operations and dealing with everyday problems. Nevertheless, a comprehensive review can benefit your business so make sure you set aside some time and consider the following key areas:...
A customer complaint presents you with three opportunities. One is to identify something that is not working right in your organization and the opportunity to get feedback. Another is converting a disgruntled customer into a loyal customer. The opportunity to head off...
If the IRS questions a choice made on your tax return, having well-documented corporate minutes can provide valuable supporting evidence. When related-party transactions are involved, such as payments, loans or distributions between the company and you or other...
